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Personal Care 

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Angel Heart is dedicated to provide home care services that promote quality of life, self identity, self worth, assist you in achieving realistic goals taken at a pace that suits you. All staff training is kept up to date and current to ensure high standards are maintained. 
 
 
Angel Heart provides a Personal Care Service that can support you with daily activities. We always promote independence, so you are the one in control and you are the one that will instruct. Personal Care may involve showering, continence care, dressing, bed making, light housework, meal preparation, running errands, medication assistance or pet feeding. This service offers a very flexible individualised care package suited to address all your care needs. 
Personal Care 
Your professionally trained carer will assist and support you with showering, bathing, strip wash, bed bath, shaving, creamed parts of the body, make - up regime or hair wash, whatever your preference, choice and wishes, all will be respected and followed through. Your dignity and privacy will always be respected and maintained at all times. 
Dressing 
Your professionally trained carer will assist and support you when appropriate. Your choices, preferences and wishes will always be followed through. For example; the clothes you wear for the day, shoes or how you wish to wear your hair. Any special wear for example you would like to wear your daily sari can also be arranged, the member of staff will be trained specifically in how to assist you to put your sari on. 
In Bed / Out Bed regime 
Your professionally trained carer will assist and support you getting up out of bed and prepare you for getting back into bed. The carer can strip your bed, put fresh sheets on or just simply make the bed. If you like to remain in bed for the day, the carer can ensure that you are comfortable and have everything you need for the day to hand. If you use a hoist or any other moving and handling equipment, our carers are trained accordingly to ensure that they use the equipment safely at all times. The carers observe and monitor the equipment used. If there are any concerns flagged, this is reported immediately to the Manager. 
Nutritional and Fluid Care 
Our professionally trained carer will always assist and support in breakfast, lunch, supper or snack preparation if needed. The carer will always observe and monitor your nutritional and fluid intake to ensure that you are getting your daily source of nutrition. If you have a Percutaneous endoscopic gastrostomy (PEG) in place, then a specially trained carer will be designated to you to carry out your care needs fully. If there are any concerns flagged, this will be reported to the Manager, then the appropriate body of care is contacted immediately to ensure the high standard of quality care given to you is maintained. Angel Heart does this on all services and with all Clients. 
Continence Care 
Our professionally trained carers can assist and support you both in urinary and faecal continence care. All preferences, choices, dignity and wishes will be respected and followed through at all times. If you need assistance with changing catheter bags, catheters, stoma bags, and any incontinence aids, a specially trained staff will always be provided to address your care needs fully. Angel Heart carers observe and monitor any continence aids used to ensure that they are doing their function properly and that you always have adequate supply. If there any concerns flagged, then the appropriate body of care is contacted immediately to ensure the high standard of quality care given to you is maintained. 
Angel Heart does this on all services and with all Clients. 
Light Household Tasks 
Our professionally trained carers can assist with light house work duties as part of the Personal Care Service. This may include emptying the kitchen bin, washing up, preparing a snack for later or feeding the cat. Every care package is individual and unique. 
Medication Assistance 
Our professionally trained carers can prompt you with your medication or administer your medication to ensure that you are taking the right number of pills, the right dose and at the right time. If you know already but just need physical assistance, providing there is a current prescription for the medication, the carers will assist with administration. All carers will observe and monitor delivery of medication, where it is stored and that it is recorded appropriately. Any concerns flagged, rest assure that the right body of care will be contacted immediately to ensure high standards are maintained. 
Complex Medication 
If you require assistance with more complex medication administration for example Morphine, a registered nurse will be required to carry this out. Or you have a Percutaneous endoscopic gastrostomy (PEG) in place, again a registered nurse will need to assist.